Network Computing is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
As we approach the two-year anniversary of the COVID-19 pandemic’s beginning, I think back to the number of times I’ve been asked by clients and colleagues about whether remote IT workforces will be a temporary or permanent fixture. While I initially thought that a certain level of team cohesiveness would be lost across the board due to the physical separation of IT team members, I’ve since warmed up to the idea that remote IT workforces may be the way forward given these uncertain times.
However, there are some warning signs that have cropped up recently that show that organizations must plan a bit more carefully for those in IT who are responsible for managing physical equipment such as private data center servers, network infrastructure hardware, and autonomous IoT devices.
A perfect example of what I’m referring to can be found in the recent Facebook outage that occurred earlier this month. Apparently, a flawed DNS update caused the outage that lasted over five hours and impacted users across the globe. What’s more interesting is the fact that, as was reported by the New York Times, the outage resolution required a team of Facebook engineers to travel and gain physical access to a specific data center in order to remediate the problem.
Considering that Facebook is allowing nearly all employees to work remotely due to the pandemic, one must wonder if the outage lasted far longer because the right people with the right skills were not able to be where they needed to be.
Unlike other IT roles that revolve around software and/or programming, IT infrastructure does require a physical element to their role. When physical systems malfunction to the point where they need to be manually replaced or physically reset, time is certainly of the essence. These types of outages also occur far more frequently than one might expect. I recall several times throughout my career where an errant remote configuration change to a network router or switch required that I drive into the office or data center to locally access and/or reset the device so that it would revert to the previous configuration settings.
To lessen the chances of these types of incidents for typical enterprise IT organizations, I recommend that IT leadership consider a two-pronged approach.
Read the rest of this article on InformationWeek.
Once connected to the network, COSU devices should be monitored to determine where they are located and whether use conforms to policy guidelines.
The low-earth orbit satellite (LEO) space race is underway and warrants watching and continued evaluation.
Getting to an advanced level of observability requires a monitoring evolution from reactive to proactive, and, finally, prescriptive monitoring.
The vampires of IT Ops lurk in your enterprise, cloaked in the status quo, striking down operational agility at every turn. If you want to successfully run and transform your business, you need to expose those vampires to the sunlight now.
Will bosses be eliminated? Will Africa become the new India? Will enterprises stop trying to collect so much consumer information? These are among the many topics addressed by Gartner’s most recent Top Predictions list.
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and head office is 5 Howick Place, London, SW1P 1WG.

source

You May Also Like

Same, But Wildly Different: Securing Azure AD vs. AD On-Prem

Network Computing is part of the Informa Tech Division of Informa PLCThis…

Smart Security Strategies in the World of Social Media

Network Computing is part of the Informa Tech Division of Informa PLCThis…

Failing to Prepare Means You’re Preparing to Fail

Everywhere we turn, there are cameras that help protect our families, homes,…

From Pelotons to Printers: Big Risks in Connected Devices

Network Computing is part of the Informa Tech Division of Informa PLCThis…